(1) Remove debris such as the seedling dishes.
(2) Pour the liquid from the bottle into the drainage pipe, and leave it for 15-30 minutes, then rinse out enough water. Dirt may clog in the middle so do not leave it for a long time.
(3) After use, close the cap firmly and store it upright for storage. If the flow is noticeably poor, it will be effective when used repeatedly. If the liquid gets in the container, rinse it off. Do not measure with a cap. Pours directly from bottle to drain. The effect of plastic and wood chips and hairpins cannot be expected
We offer FREE CANADA local shipping for any purchase over CAD 69.99. Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your region, estimated delivery time is between 4-7 business day. Please consider any holidays, natural disasters or pandemics may impact delivery times.
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.
Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@reiwatakiya.com if you believe you have provided an incorrect shipping address.
Returns:
By placing an order on Reiwatakiya, you are responsible for the cost of return shipping back to Reiwatakiya. Please refer to our Refund Policy for further information on how to make a return.
Lost/Stolen Packages:
Best Trends Online Store is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at support@reiwatakiya.com.